What are cookies?
Cook­ies are small text files saved on a com­put­er, phone, tablet or anoth­er device of the user. They can be read by the Admin­is­tra­tor and sys­tems belong­ing to oth­er enti­ties whose ser­vices are used by the Con­troller (e.g. Google). Cook­ies usu­al­ly con­tain the name of the web­site they come from, the stor­age time on the end device and a unique num­ber. More infor­ma­tion on cook­ies can be found at www.allaboutcookies.org.

For what pur­pos­es are cook­ies used?
Cook­ies store infor­ma­tion which may be need by the Web­site to:

• adapt to the ways in which users use it,
• col­lect sta­tis­ti­cal data on the Web­site, e.g. on the pages which have been vis­it­ed, ele­ments which are down­loaded, and data on the domain name of the inter­net ser­vice provider or the visitor’s coun­try of origin.

How to dis­able cook­ies in your browser?
The method of dis­abling cook­ies in indi­vid­ual browsers can be found on the fol­low­ing pages:

• Mozil­la Fire­fox:  http://support.mozilla.org/pl/kb/blokowanie-ciasteczek
• Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
• Inter­net Explor­er 7 i 8:  http://windows.microsoft.com/pl-pl/windows-vista/block-or-allow-cookies
• Inter­net Explor­er 9 i 10:  http://windows.microsoft.com/pl-pl/windows7/block-enable-or-allow-cookies
• Opera:  http://help.opera.com/Linux/9.22/pl/cookies.html
• Safari:  http://support.apple.com/kb/ph5042

How­ev­er, you should remem­ber that dis­abling or lim­it­ing the use of cook­ies may cause dif­fi­cul­ties in using the web­site or slow down its operation.

The Com­pa­ny col­lects and process­es the per­son­al data you vol­un­tar­i­ly pro­vide to us, espe­cial­ly in the fol­low­ing circumstances:

• inquiries for infor­ma­tion or offers con­cern­ing our prod­ucts and services;
• sub­scrip­tion to our newsletter;
• reg­is­tra­tion in our Cus­tomer Area or renew­ing access to the Cus­tomer Area;
• ver­i­fi­ca­tion of the ser­vice avail­abil­i­ty at home or location;
• pur­chase of the Company’s prod­ucts or services;
• request­ing tech­ni­cal assis­tance or assis­tance relat­ed to the Company’s services;
• send­ing your CV to us to take part to recruit­ment processes.

Please find below the spe­cif­ic pur­pos­es for which we process your per­son­al data:

• Cor­rect per­for­mance of the contract.
• Pur­su­ing claims under the contract.
• Pro­vid­ing you with request­ed infor­ma­tion includ­ing offers for prod­ucts and ser­vices. In such case, your con­sent is the legal basis for the pro­cess­ing of your data.
• Send­ing our newslet­ter to you with infor­ma­tion, pro­mo­tions, cam­paigns and news on prod­ucts and ser­vices, as well as prod­ucts and ser­vices of third par­ties, placed on the mar­ket and dis­trib­uted by the Com­pa­ny. In such case, your con­sent is the legal basis for the pro­cess­ing of your data.
• Ver­i­fi­ca­tion of the ser­vice avail­abil­i­ty at home or loca­tion. In this case, the need to take steps, at your request, before con­clud­ing the con­tract, is the legal basis for the pro­cess­ing of your data.
• Your reg­is­tra­tion as a cus­tomer, pro­cess­ing trans­ac­tions, man­ag­ing con­trac­tu­al rela­tions, pro­vid­ing access to the customer’s pri­vate area, send­ing rel­e­vant infor­ma­tion con­cern­ing prod­ucts and ser­vices, noti­fi­ca­tions about deliv­ery, main­te­nance, invoic­ing, receipts and pay­ments, process trans­ac­tions and pay­ment meth­ods, as well as any oth­er mes­sages about ser­vices or mes­sages relat­ed to con­tact and trans­ac­tions, man­ag­ing loy­al­ty pro­grams, dis­counts and pro­mo­tions, con­duct­ing sat­is­fac­tion sur­veys or sur­veys regard­ing prod­ucts and ser­vices placed on the mar­ket and dis­trib­uted by the
  Com­pa­ny. In this case, the legal basis for the pro­cess­ing of per­son­al data is, for indi­vid­ual cus­tomers, the per­for­mance of the prod­uct sales con­tract or the ser­vices pro­vi­sion con­tract con­clud­ed with the Com­pa­ny, and for cor­po­rate cus­tomers, our legit­i­mate inter­est in con­clud­ing con­tracts and pro­vid­ing ser­vices to the com­pa­ny where the per­son con­cerned is employed or to which pro­vides services.
• Respond­ing to requests for tech­ni­cal sup­port or assis­tance con­nect­ed with ser­vices. In such case, your con­sent is the legal basis for the pro­cess­ing of your data.
• Data stor­age and con­tact­ing you in con­nec­tion with recruit­ment and employ­ee selec­tion process­es, as well as man­ag­ing your par­tic­i­pa­tion to these process­es. In such case, your con­sent is the legal basis for the pro­cess­ing of your data.
• If an appro­pri­ate con­sent is giv­en – send­ing mar­ket­ing infor­ma­tion about our prod­ucts, ser­vices as well as prod­ucts and ser­vices of exter­nal enti­ties placed on the mar­ket and dis­trib­uted by the Com­pa­ny, our pub­li­ca­tions, opin­ion polls, pro­mo­tion­al and adver­tis­ing infor­ma­tion, coupons, offers (includ­ing per­son­al­ized offers) and rec­om­men­da­tions for our prod­ucts and ser­vices, as
  well as prod­ucts and ser­vices of exter­nal enti­ties placed on the mar­ket and dis­trib­uted by the Com­pa­ny, as per your inter­ests and based on the pro­file cre­at­ed by the Com­pa­ny, by phone, by post, via e‑mail, in SMS and MMS mes­sages. In such case, your con­sent is the legal basis for the pro­cess­ing of your data.
• To guar­an­tee the secu­ri­ty of our Web­site and infor­ma­tion. In this case, the legal basis for the pro­cess­ing of per­son­al data is the legit­i­mate inter­est in ensur­ing safe envi­ron­ment and pre­vent­ing dam­age to the Company’s sys­tems and users’ infor­ma­tion, as well as unau­tho­rized access to the Company’s sys­tems and users’ infor­ma­tion and their misuse.
• For inter­nal man­age­ment: plan­ning, resource allo­ca­tion, pol­i­cy devel­op­ment, qual­i­ty improve­ment, strate­gic analy­sis, mar­ket­ing and com­mer­cial devel­op­ment, mon­i­tor­ing, audits, legal issues, eval­u­a­tion and report­ing. In this case, the legal basis for the pro­cess­ing of per­son­al data is our legit­i­mate inter­est in under­stand­ing and analysing the devel­op­ment of our busi­ness, improv­ing our prod­ucts and ser­vices, and look­ing for the ways to devel­op and improve our business.

Please remem­ber that receiv­ing mar­ket­ing infor­ma­tion is not nec­es­sary for us to main­tain a rela­tion­ship with you. If you pre­fer not to receive mar­ket­ing com­mu­ni­ca­tions, you can inform us of that at any time by the means indi­cat­ed or by using the opt-out link pro­vid­ed for this pur­pose in the mar­ket­ing mes­sages you receive via email, or, if the mes­sages are com­mu­ni­cat­ed by oth­er means, fol­low­ing the pro­ce­dure spec­i­fied for this purpose.

We only use, trans­fer or share per­son­al data with third par­ties in accor­dance with the terms and con­di­tions set out here­in. The Com­pa­ny nei­ther sells nor rents per­son­al data of cus­tomers to third par­ties and trans­fers per­son­al data to per­sons or enti­ties only with the pri­or con­sent of the own­er or on the basis or in accor­dance with applic­a­ble reg­u­la­tions if such con­sent is not nec­es­sary for the giv­en transfer.
We will share or pro­vide third par­ties with access to the cus­tomers’ per­son­al data when it is nec­es­sary to achieve one of the pur­pos­es described below and in accor­dance with applic­a­ble regulations:

Our sup­pli­ers. The com­pa­ny will trans­fer or pro­vide access to the cus­tomers’ per­son­al data to com­pa­nies that pro­vide ser­vices to us on the basis of a con­tract, when nec­es­sary: ​​con­tract per­for­mance, IT and inter­net plat­form ser­vices, order and ship­ment man­age­ment, pay­ment pro­cess­ing, e‑mail dis­tri­b­u­tion, cus­tomer call
cen­tres, web­site posi­tion­ing ser­vices, mar­ket­ing, mar­ket analy­sis and organ­i­sa­tion of pro­mo­tion­al cam­paigns. Should any of these ser­vice providers need access to the per­son­al data of our cus­tomers, they will only use them to pro­vide ser­vices to us and in accor­dance with our instruc­tions. We also require sup­pli­ers to main­tain the con­fi­den­tial­i­ty and secu­ri­ty of data and to return or destroy them when they no longer
need them. Some of these providers are based abroad, so pro­vid­ing them with your data may be con­nect­ed with inter­na­tion­al trans­fer of the cus­tomers’ per­son­al data, as described in section.

Legal oblig­a­tions: the Com­pa­ny may trans­fer per­son­al data of cus­tomers when nec­es­sary to com­ply with legal oblig­a­tions, includ­ing the oblig­a­tion relat­ed to the trans­fer of data to com­pe­tent author­i­ties, judges or courts. This also applies to com­ply­ing with the requests of the author­i­ties, relat­ing to the pre­ven­tion of money
laun­der­ing and the financ­ing of terrorism.
The Com­pa­ny takes appro­pri­ate tech­ni­cal and organ­i­sa­tion­al mea­sures in
accor­dance with applic­a­ble reg­u­la­tions, to pro­tect cus­tomers’ per­son­al data against mis­use, destruc­tion, loss, acci­den­tal or pro­hib­it­ed mod­i­fi­ca­tion, dis­clo­sure or unau­tho­rised access, includ­ing mea­sures nec­es­sary to counter any sus­pect­ed per­son­al data breach.
The com­pa­ny retains the cus­tomers’ per­son­al data for the peri­od nec­es­sary to achieve the pur­pos­es for which they were col­lect­ed or until the cus­tomers exer­cise their right to remove them or with­draw the consent.
The data will then be delet­ed unless a longer reten­tion peri­od is required or per­mit­ted by law (for exam­ple, for the estab­lish­ment, exer­cis­ing or defend­ing legal claims) in which case they will be duly retained for the peri­od required pri­or to deletion.

To deter­mine the appro­pri­ate data reten­tion peri­od, we apply the fol­low­ing criteria:

• The data nec­es­sary to pro­vide you with the request­ed infor­ma­tion, includ­ing offers for prod­ucts and ser­vices, shall be retained for the peri­od nec­es­sary to respond and con­sid­er these requests in accor­dance with the applic­a­ble pro­vi­sions of law and the lim­i­ta­tion peri­ods pro­vid­ed for by law.
• The data nec­es­sary to check the avail­abil­i­ty of ser­vices in your home or loca­tion shall be retained for the peri­od absolute­ly nec­es­sary for these pur­pos­es, in accor­dance with the applic­a­ble pro­vi­sions of law and the lim­i­ta­tion peri­ods pro­vid­ed for by law.
• The data relat­ed to the pur­chase of the Company’s prod­ucts and ser­vices with­in the con­trac­tu­al rela­tion­ship shall be retained for the peri­od of the con­tract dura­tion with the com­pa­ny or for the peri­od nec­es­sary to exer­cise the rights and oblig­a­tions aris­ing from the con­tract with the com­pa­ny, in accor­dance with the applic­a­ble pro­vi­sions of law and the lim­i­ta­tion peri­ods pro­vid­ed for by law.
• The data nec­es­sary to respond to cus­tomers’ requests for tech­ni­cal assis­tance or relat­ed to the company’s prod­ucts and ser­vices shall be retained for the peri­od nec­es­sary to process these requests, in accor­dance with the applic­a­ble pro­vi­sions of law and the lim­i­ta­tion peri­ods pro­vid­ed for by law.
• If you give your con­sent to receiv­ing mar­ket­ing mes­sages, your data shall be retained until you with­draw your con­sent or until you inform us that you no longer wish to receive these mes­sages, in accor­dance with the applic­a­ble pro­vi­sions of law and the lim­i­ta­tion peri­ods pro­vid­ed for by law.
• The data sent for par­tic­i­pa­tion to the recruitment/selection process shall be retained, as to the prin­ci­ple, for three years, in accor­dance with the applic­a­ble pro­vi­sions of law and the lim­i­ta­tion peri­ods pro­vid­ed for by law.
• If cook­ies are placed on your device, the data shall be retained in accor­dance with applic­a­ble legal require­ments and rec­om­men­da­tions of com­pe­tent authorities.

Under applic­a­ble law, you have cer­tain rights with respect to col­lect­ing and pro­cess­ing your per­son­al data. These rights are as follows:

Right to be informed: You have the right to be informed of the usage and pro­cess­ing of your per­son­al data in a con­cise, trans­par­ent, under­stand­able, eas­i­ly acces­si­ble man­ner, and in a clear and sim­ple language.

Right of access: You have the right to request, at any time, a con­fir­ma­tion from us that, while pro­cess­ing your per­son­al data, we will pro­vide you with the access to these data and infor­ma­tion about its pro­cess­ing, and you also have the right to obtain a copy of these data. The copy of your per­son­al date we will pro­vide to you is free of
charge although request­ing addi­tion­al copies may be sub­ject to a rea­son­able fee based on admin­is­tra­tive costs. We may ask you to present us with a proof of your iden­ti­ty or pro­vide addi­tion­al infor­ma­tion need­ed to process your request.

Right to rec­ti­fy the data: You have the right to request the rec­ti­fi­ca­tion of inac­cu­rate, out­dat­ed or incom­plete per­son­al data about you. You can also request that any incom­plete per­son­al data be sup­ple­ment­ed, includ­ing by sub­mit­ting a
sup­ple­men­tary statement.

Right to delete the data: You have the right to request the dele­tion of your per­son­al data when the data are, among oth­ers, no longer need­ed for the pur­pos­es for which they were col­lect­ed or processed. How­ev­er, this right is not absolute, so the company
may retain these data through block­ing them in a prop­er man­ner in the cas­es spec­i­fied in the applic­a­ble regulations.

Right to restrict the data pro­cess­ing: You have the right to request us to restrict the pro­cess­ing of your per­son­al data, which would mean that we can still store them but can­not fur­ther process them if any of the fol­low­ing con­di­tions are met:

• you ques­tion the accu­ra­cy of the data with­in a peri­od of time that allows us to ver­i­fy the accu­ra­cy of these data;
• the pro­cess­ing is unlaw­ful and you oppose to delete the data and request the restric­tion of their use;
• the com­pa­ny no longer needs the data for pro­cess­ing but you need them for the estab­lish­ment, exer­cis­ing or defend­ing legal claims;
• you rise an objec­tion to the pro­cess­ing of the data until it is ver­i­fied whether the legit­i­mate grounds of the com­pa­ny out­weigh yours.

Right to data porta­bil­i­ty: You have the right to trans­fer data to anoth­er data con­troller in a struc­tured, com­mon­ly used and machine-read­able for­mat. This right is applied when the pro­cess­ing of your per­son­al data takes place on the basis of your con­sent or a con­tract, and the pro­cess­ing is car­ried out in an auto­mat­ed manner.
Right to object: This right allows you to raise an objec­tion to the pro­cess­ing of your per­son­al data, includ­ing pro­fil­ing. We will not fur­ther process your data unless we prove com­pelling legit­i­mate grounds for the pro­cess­ing there­of or for the estab­lish­ment, exer­cis­ing or defend­ing legal claims.

Right to with­draw the con­sent: In cas­es where we have obtained your con­sent to the pro­cess­ing of your per­son­al data in con­nec­tion with spe­cif­ic activ­i­ties (for exam­ple, to send mar­ket­ing infor­ma­tion to you), you can with­draw the con­sent at any time.

Right to lodge a com­plaint with the super­vi­so­ry author­i­ty: You have the right to lodge a com­plaint with the Inspec­tor Gen­er­al for Per­son­al Data Protection.

You can exer­cise your rights by send­ing a mes­sage with your full name and address for com­mu­ni­ca­tion pur­pos­es to the address indi­cat­ed above as well as the data nec­es­sary to process the application.

If you wish to with­draw your con­sent for receiv­ing mar­ket­ing com­mu­ni­ca­tions, you can inform us of that at any time by the means indi­cat­ed or by using the opt-out link pro­vid­ed for this pur­pose in the mar­ket­ing mes­sages you receive via email, or, if the mes­sages are com­mu­ni­cat­ed by oth­er means, fol­low­ing the pro­ce­dure spec­i­fied for
this purpose.
If your requests are clear­ly unjus­ti­fied or exces­sive, in par­tic­u­lar due to their repet­i­tive nature, we may either charge you with a rea­son­able fee tak­ing the rel­e­vant admin­is­tra­tive costs into account or not respond to your request.